As a host engaged in short-term rentals, the communication you establish with your guests directly affects the reviews you receive and your repeat booking rate. İstanbul Enstitüsü's Turkish for Airbnb Hosts program was designed exactly for this need.
Unlike general language courses, this program focuses directly on the terminology and scenarios used in guest welcoming, house rules, maintenance coordination, and local recommendations — so every expression you learn immediately finds its place in your real communication with guests.
What Will You Learn in This Course?
Guest Welcoming Communication — Writing warm, clear, and professional welcome messages
House Rules and Information — Clearly communicating house rules, check-in/check-out times, and usage instructions
Maintenance and Repair Coordination — Establishing effective communication with cleaning and maintenance teams
Offering Local Recommendations — Conveying restaurant, sightseeing, and transportation recommendations in the area to guests
Complaint and Issue Management — Handling guest requests and complaints with a calm, solution-focused approach
Review and Feedback Language — Writing post-stay thank-you and review-request messages
Who Is This For?
Hosts doing short-term rentals on Airbnb or similar platforms
Property managers overseeing multiple properties
Hosts in frequent communication with Turkish guests
Anyone wanting to increase guest satisfaction and review scores
Program Details
Focus Area: Guest Communication and Short-Term Property Management
Instructor: Experienced in both language teaching and the short-term rental sector
Content: Prepared specifically according to the number of properties you manage and your guest profile
Certificate: Certificate of completion at the end of the program
Why Choose İstanbul Enstitüsü?
Thousands of students have reached their goals thanks to our individually prepared programs. This program, designed for the short-term rental sector, goes beyond a general language course to address your needs as a host directly — because correct communication means happy guests and better reviews.
