1. General Provisions
By visiting this website (istanbulenstitusu.com) or utilizing the services offered by İstanbul Enstitüsü ("Services"), you agree to be bound by the terms of use set forth below ("Terms"). If you do not accept these Terms, please do not use the website or the Services.
2. Description of Services
İstanbul Enstitüsü offers general Turkish language courses (A1-C2 levels in compliance with CEFR standards), sectoral Turkish programs, and individual (one-on-one) Turkish lessons. The scope, duration, and content of the Services are as specified on the product pages or in the custom program proposal.
3. Registration and Account Creation
You are obligated to provide accurate, up-to-date, and complete information in order to purchase a course or use the contact form through the website.
You are responsible for the confidentiality of your account information and for all activities that occur under your account.
İstanbul Enstitüsü reserves the right to restrict the access of users who provide incorrect or misleading information.
4. Registration and Payment for General Courses
General Turkish courses (A1-C2) can be purchased directly through the website.
Following payment confirmation, program details, instructor information, and the start date will be sent to your registered email address.
For cancellation and refund conditions, please refer to the separately published Refund Policy page.
5. Sectoral Programs and Individual Lessons
Sectoral Turkish programs and individual lessons are prepared on a custom basis following an application submitted via the contact form.
The scope, duration, and fee of the program are determined by mutual agreement between the applicant and İstanbul Enstitüsü and are approved in writing (via email).
Final terms regarding such programs are set forth in the proposal or contract mutually agreed upon by the parties.
6. Communication via Contact Form and WhatsApp
By filling out the contact form or reaching out to us via WhatsApp, you agree that the information you share may be used for the purpose of evaluating your request and getting back to you.
For detailed information regarding the processing of your personal data, please review the Privacy Policy page.
7. Intellectual Property
All content available on the website (including text, graphics, logos, and educational materials) belongs to İstanbul Enstitüsü or is used under license by İstanbul Enstitüsü. The reproduction, distribution, or commercial use of this content without the written permission of İstanbul Enstitüsü is prohibited.
8. User Obligations
When using the website, you agree to refrain from the following behaviors:
Engaging in activities that disrupt the normal operation of the website or compromise its security.
Sharing false, misleading, or someone else's information.
Unauthorized copying or distribution of content.
9. Limitation of Liability
İstanbul Enstitüsü does not guarantee that the Services will be uninterrupted or error-free. To the maximum extent permitted by applicable law, İstanbul Enstitüsü shall not be held liable for any indirect damages arising from the use of the website or the Services.
10. Amendments to the Terms
İstanbul Enstitüsü reserves the right to update these Terms without prior notice. Updated Terms shall become effective as of the moment they are published on the website. Your continued use of the website means that you accept the updated Terms.
11. Governing Law
These Terms of Use and all services offered by İstanbul Enstitüsü are subject to international digital service standards; in the event of any disputes that may arise, international trade law and the legal regulations of the place where the institution is headquartered shall apply.
12. Contact
For any questions regarding these Terms, you can contact us at office@istanbulenstitusu.com.
Last update: 2026